Collection: Fitness, Sports & Outdoors collection

We aim to deliver your orders as quickly and safely as possible.

All orders are processed within 1–2 business days after confirmation.

Delivery time within the UAE is usually 2–5 business days, depending on your location.

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  Delivery Area: United Arab Emirates
  
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  Delivery Time: 2–5 Business Days
  
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  Processing Time: 1–2 Business Days
  
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  Shipping Fee: Free delivery on most orders (some areas may have an additional charge)
  
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  Cash on Delivery: Available across the UAE
  
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  Tracking: You’ll receive tracking details once your order is shipped.
  

Please ensure your phone number and address are accurate to avoid delays.

If you are unavailable at the time of delivery, the courier may reschedule your shipment.

For any questions, contact our support team at info.welc2shop@gmail.com

• Processing Time: Orders are processed within 1–3 business days after confirmation.
• Delivery Time: Standard delivery takes 7–15 business days, depending on your location and courier service.
• Tracking: A tracking number will be shared by email/SMS once your order is shipped.
• Delays: Delivery may be delayed due to courier issues, customs, or unforeseen events beyond our control.
• Address Accuracy: Please provide correct and complete shipping details. Failed deliveries due to wrong or incomplete addresses may result in extra charges.

📩 For delivery inquiries, contact us at: info@welc2shop@gmail.com

At Welc2Shop, your satisfaction is our priority.

If you receive a product that is damaged, defective, or incorrect, you can request an exchange within 7 days of receiving your order.

Exchange Conditions:

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  The item must be unused, unworn, and in its original packaging.
  
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  You must provide a receipt or proof of purchase.
  
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  Exchange requests must be made within 7 days of delivery.
  
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  Items damaged due to misuse or not in their original condition will not be eligible.
  

Non-Exchangeable Items:

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  Personal care products (e.g., skincare, hair tools, etc.)
  
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  Items marked as Final Sale
  
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  Customized or special-order items
  

Exchange Process:

1. 
   Contact us at info.welc2shop@gmail.com within 7 days of receiving your item.
   
2. 
   Share your order number, photos, and reason for exchange.
   
3. 
   Once approved, our courier will arrange a pickup or exchange delivery.
   
4. 
   Replacement will be sent once the returned item is received and inspected.
   

Please note: In some cases, delivery or exchange fees may apply.